“I have a problem...” How can we help?
Apollogix customers can access a range of support services including 24/7 incident response, quality learning resources and continual feature enhancements.
CUSTOMER SERVICE HOTLINE
Support Email Address: sales@apollogix.com
Australia: +84 70 233 6310
VN: +028 35358592
Live Chat Offer real-time assistance through live chat functionality, if possible
Support Hours: Monday to Friday: 8am to 5pm Vietnam time (UTC+7)
Requirement Form
If you have any question, fill in the form below
FAQ Section
Our software provides a comprehensive solution for managing freight rates, tracking shipments, and handling bookings. Key features include real-time shipment tracking, document management, customer portal access, automated rate comparison, invoicing, and reporting. We also facilitate communication between logistics teams and clients, ensuring a smooth workflow from inquiry to delivery.
Our software allows you to compare rates from different shipping lines across multiple routes, ensuring that you get the best price. With automated notifications for rate changes and expirations, your team can make timely decisions, optimizing costs and improving efficiency.
Yes, our software is designed to manage both domestic and international shipments. We support multiple shipping methods, including ocean, air, and land transport, across various regions in Vietnam, Australia, and globally. Our platform helps ensure compliance with local and international regulations.
Absolutely! Our software is highly customizable. From tailored workflows and rate management to personalized customer portals, we work closely with you to adapt the platform to your specific operational requirements and business processes.
Data security is our top priority. We use advanced encryption protocols and cloud-based solutions to ensure that your data is protected. We comply with the latest data privacy laws in both Australia and Vietnam, giving you peace of mind that your sensitive information is secure.
User Manuals & Documentation
Product Documentation: Include detailed user manuals and technical documentation. Provide information on updates, new features, and bug fixes.
Training and Webinars
POn-Demand Training: Offer recorded webinars or training sessions. Upcoming Events: List scheduled training sessions, webinars, or workshops.